Help & Customer Service
Don’t wait another second for better health! At Pura Vida Vitamins, we want to make sure you get what you order on time and without delay. That’s why we urge you to check your information carefully before submitting your order to ensure everything is correct. Incorrect entry of shipping information can result in a delay of delivery.
Some additional shipping tips:
1. Make sure that the billing address you list matches the address that is on your monthly bank or credit card statement.
2. Don’t fill in fields that don’t apply to your billing or shipping address. Just leave them blank.
3. Put information in the correct fields. There are places to enter your city and state. Don’t do it in the address line.
4. Address information must be entered in English characters. Don’t use accent marks or non-English characters.