Return Policy


You are able to return/exchange your item within the first 30 days after. No returns or exchanges after 30 days.
Place the unused item back in to the original packaging.
With a Receipt or Proof of Purchase to:
Pura Vida Health, LLC
Phone number: 855-540-0354
Pura Vida will notify you by email the item has been received and the status of your refund/exchange. If and when you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds

Please wait 30 days.
If not returned email us at –

Discount Sale items

Items discounted 30% or more cannot be refunded.


You are responsible for paying for your own shipping costs for returning your item.

Exchanged items may take time to reach you. Please use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.